Returns & Exchanges
We want you to be completely satisfied with your premium leather purchase, which is why we offer a 30-day return policy on all our products. If your new bag or accessory doesn't meet your expectations, you can return it for a full refund or exchange provided it remains in its original, unused condition.
Return Process
- 1.Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the leather goods in their original packaging, ensuring all hangtags are attached and the protective dust bag is included to prevent damage during transit.
- 3.Ship the Package
Print your prepaid shipping label, attach it to the outside of the box, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team has inspected your return, we will process your refund to your original payment method within 5 to 7 business days.